Privacy Policy

Effective Date: Feb 15, 2020

1. Introduction

This Privacy Policy sets forth the privacy practices with respect to all information, data, graphics, content, software applications; the LunaVPN website, located at "https://www.vpnluna.com" (the “Website”); and other LunaVPN products or services provided or otherwise made accessible on or through the Software or the Website. Collectively, the Software, the Website, and any other LunaVPN services are hereinafter referred to as the “Service”. In this Privacy Policy, “we”, “us”, “our” and other similar references mean LunaVPN and “you” and “your” and other similar references mean any particular user of the Service. This Privacy Policy describes how LunaVPN uses personal information of users collected through our Service (“Personal Information”).

This policy applies immediately to users who utilize the Service on or after the Effective Date and on the Effective Date to users who utilize the Service before the Effective Date. Any person who does not agree to be bound by this Privacy Policy should not utilize the Service.

Our priority is the data security of our users. Operating under Panama's jurisdiction allows us to guarantee our no-logs policy. We only process minimum user data - only as strictly as necessary to maintain our services.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at [email protected], or by mail at:

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT ACCESS OR USE, THE SERVICE.

2. Types of Personal Information We Collect

LunaVPN collects the following types of Personal Information through the Service:

a) Contact Information; Your e-mail address and browser information that you contact us to improve our services.

b) User Account Information; In order for you to use our services, a unique identity is created for each user and we store this information to improve the user experience.

3. Mechanisms for Collection of Personal Information

In order for you to use our services, a unique identity is created for each user and we store this information to improve the user experience.

4. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our service. Non-personal identification information may include (but not limited to) the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

5. Cookies Protect Policy

LunaVPN accesses your cookies to protect your cookies from third parties and others, and we do not back them up or see them in any way.

6. No Responsibility for Privacy Practices of Third Parties

This Privacy Policy applies only to the Service. It does not apply to sites that have linked or are redirected to or from the Service (“Third Party Sites”), regardless of whether or not such link or redirection is authorized by LunaVPN. Third Party Sites may have their own policies regarding privacy, or no policy at all. LunaVPN is not responsible for Third Party Sites and you use them at your own risk.

7. Interactions With Others

The Service may contain areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review goods, services vendors, and submit media content. Such use is subject to our Terms of Service, and may be viewed by the public at large. Any information, including Personal Information, that you post there will be public, and therefore anyone who accesses such postings will have the ability to read, collect and further disseminate such information.

8. Changes to the Privacy Policy

LunaVPN reserves the right to change this Privacy Policy. Such changes may be announced to you either by email or by the posting of the revised policy on the Service. You are responsible for reviewing both your own email and the Service to determine what is the then-current Privacy Policy.